Welcome to CRM Rental Management

Innovation. Efficiency. Teamwork.

From the outset we’ve believed that the key to delivering for our clients was creating a superior team of property management professionals. That’s why we’ve assembled one of the best teams in the business.

It’s comprised of property managers and on-site staff, plus our central office support personnel who, with the extended resources at their disposal, are always available to help solve special problems and meet unforeseen management needs.

Our headquarters is strategically located in Central New York, from which business centers across the Northeast can be reached quickly and easily.

Shared Values

Our policy of regular and open communication throughout the organization not only links resources and expands the collective talent available to every client, it supports CRM’s shared-values approach to property management – with each staff member having an interest in, and being able to contribute to, the overall success of every client.

This approach also involves communication and interaction with tenants and other on-site parties who have an interest of the well-being of the property.

Whether central office or on-site, CRM personnel are thoroughly trained and kept current in the latest property management techniques through ongoing workshops, seminars and specialized courses, in everything from new construction technologies to late-breaking regulatory requirements.

Mission Statement

CRM Rental Management, Inc.’s mission is to set the standard of high performance and manage residential and commercial properties for the success of our clients while ensuring all of our residents have the best quality, most comforting and affordable living experience possible. The key to our growth and prosperity is a direct result of our exceptional management team and together we strive for excellence and to ensure the success of our client, the well-being of our properties and the future of CRM Rental Management, Inc.

Vision Statement

CRM Rental Management, Inc.’s vision is to continue to be the property management company of choice, providing full service and care to our clients, properties, and to our team members by setting the standard in the multi-family housing, property management, and development industries.

Our Personal Commitment

At CRM Rental Management, Inc., our selectivity of work and standard of performance have always taken precedent over growth simply for the sake of growing, our progress has come from – and not at the expense of – delivering consistently superior service and results.

The same benchmark applies whether we serve a client of the short-term or over the long run, our policy is always to provide service beyond the contract.

We are committed to providing the most professional, informative, loyal and dedicated service in the industry. The best interests of our clients will always come first as we are dedicated to the development of long term relationships and we will continue to “manage for your success.”